Sometimes the square footage won’t align or there is an issue that we can’t fix on our own. Cubicasa’s support team is fast and very helpful. This is how to use their support.

  1. Click on the green chat bubble

    Screenshot 2025-02-27 at 10.56.27 AM.png

  2. Messages- send us a message

    Screenshot 2025-02-27 at 10.57.08 AM.png

  3. Help/question on a specific order

Screenshot 2025-02-27 at 10.57.31 AM.png

  1. Tell them what you need and always include the order ID. Send them the Zillow link as needed and they can usually find the issue.

    Screenshot 2025-02-27 at 10.58.37 AM.png

To find your order ID click on the order info

Screenshot 2025-02-27 at 10.59.13 AM.png

Click “copy” beside this number

Screenshot 2025-02-27 at 11.00.35 AM.png

And just paste it after you ask your question. You don’t need to say “here’s my order ID”. Just paste it and they know what it is.

Screenshot 2025-02-27 at 11.01.29 AM.png