• Shift time: 5:00 PM – 9:00 AM EST
• VA #1: Sunday–Tuesday
• VA #2: Wednesday–Saturday
• Workload is light (usually 0–10 messages per shift)
• You must:
  • Respond to any client message within 5 minutes. Even if you don’t know the answer at least respond and let them know that you’re checking on it.
  • At 8:00 PM EST, check for missing uploads (photos, video, Zillow 3d tour, Matterport)
  • If anything is missing, message the photographer via OpenPhone
  • Log any revision requests to the Monday.com Revision Requests board
  • Assign revisions to the appropriate editor