There aren’t any passwords with us, only login codes via SMS and email! If you need to update your phone number or email here is how to do it:

Make sure to verify who they are by one of 2 ways:

  1. The number/email they are texting you from matches the number/email on file already
  2. Having them send you a text/email from the new number/email they are requesting

https://www.loom.com/share/a701ec8e75b949c38606a2295484e5ed?sid=7eacf7f0-1173-4ff5-9d7b-666b8299360c

⚠️ Internal Search Terms – Do Not Edit update phone number, change email, edit contact info, update client info, change phone, change contact details, how to update email, phone number change, update user info, update agent info